Privacy Policy
Effective date: May 2026
Operated by: SEON SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Website: www.lagoballs.pl
Contact: info@lagoballs.pl
1. Introduction
SEON SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (“we”, “us”, “our”), operating the website www.lagoballs.pl, is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”) and applicable Polish data protection law.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have in relation to your data.
2. Data Controller
The data controller responsible for your personal data is:
Name: SEON SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Address: Kazimierza Wielkiego 1, 50-077 Wrocław, Poland
Email: info@lagoballs.pl
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Order & Account Data
Full name
Delivery address
Email address
Phone number
Order history and transaction records
3.2 Payment Data
Payments are processed via Stripe. We do not store your full card details on our servers. Stripe acts as an independent data controller for payment processing purposes. Please refer to Stripe’s Privacy Policy at stripe.com/privacy for details.
3.3 Technical & Usage Data
IP address and browser type
Pages visited and time spent on the website
Referring website or search terms
Cookie identifiers (see Section 7)
3.4 Marketing Data
If you have given your explicit consent, we may hold your email address for the purpose of sending you marketing communications.
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR Article 6:
Contract performance (Art. 6(1)(b)): to process and fulfil your orders, handle payments, and arrange delivery.
Legal obligation (Art. 6(1)(c)): to comply with accounting, tax, and other legal requirements.
Legitimate interests (Art. 6(1)(f)): to improve our website, detect fraud, and maintain business records.
Consent (Art. 6(1)(a)): to send marketing emails and to use non-essential cookies. You may withdraw your consent at any time.
5. How We Use Your Data
We use your personal data to:
Process and fulfil orders, including payment and shipping;
Communicate with you regarding your order or any queries;
Comply with our legal and tax obligations;
Improve our website and services through analytics;
Send you marketing emails (only with your consent).
6. Sharing Your Data with Third Parties
We share your personal data only where necessary:
Stripe – for secure payment processing;
Shipping and logistics partners – to deliver your order (carrier details may vary per shipment);
Google LLC – for website analytics via Google Analytics (see Section 7);
Legal and regulatory authorities – where required by law.
We do not sell your personal data to third parties.
7. Cookies
Our website uses cookies. We use:
Essential cookies: necessary for the website to function (no consent required);
Analytics cookies: to understand how visitors use the website (e.g., Google Analytics — requires your consent);
Marketing cookies: to deliver relevant content (only with your consent).
You can manage your cookie preferences at any time via the cookie banner on our website or through your browser settings. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.
8. Data Retention
We retain your personal data only for as long as necessary:
Order and transaction data: up to 5 years, in accordance with Polish tax and accounting legislation;
Marketing consent and email address: until you withdraw your consent;
Technical/analytics data: as defined by the relevant third-party provider’s retention settings.
9. International Transfers
Some of our third-party providers (e.g., Stripe, Google) may process your data outside the European Economic Area. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, in accordance with GDPR Chapter V.
10. Your Rights
Under GDPR, you have the following rights in relation to your personal data:
Right of access (Art. 15): to request a copy of the data we hold about you;
Right to rectification (Art. 16): to request correction of inaccurate or incomplete data;
Right to erasure (Art. 17): to request deletion of your data (‘right to be forgotten’);
Right to restriction of processing (Art. 18): to request that we limit how we use your data;
Right to data portability (Art. 20): to receive your data in a structured, machine-readable format;
Right to object (Art. 21): to object to processing based on legitimate interests or for direct marketing;
Right to withdraw consent: at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@lagoballs.pl. We will respond within 30 days.
11. Right to Lodge a Complaint
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Polish supervisory authority:
Urząd Ochrony Danych Osobowych (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
Website: uodo.gov.pl
12. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review this policy periodically.
13. Contact
For any questions or requests regarding this Privacy Policy, please contact:
Email: info@lagoballs.pl
Company: SEON SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Address: Kazimierza Wielkiego 1, 50-077 Wrocław, Poland
